Behind the Wheel: Uber UK

You wanted more clarity on account holds and deactivations of Driver accounts. Listen to Bex, Head of Community Operations explain why a driver’s account may be put on hold or permanently deactivated, and what tools Uber uses to investigate safety complaints on the app.

This episode, we’re taking on a topic we know is especially important to you; earnings. Listen to Driver Host, Tabraiz, and Head of Driver Operations, Neil McGonigle, discuss his tips on improving your earning opportunity, by thinking about where, when and what you drive. Plus, in ‘True or False’, Neil answers whether Uber uses fake surge and Tabraiz shares the story of a driver going above and beyond in Uber Kindness.

Driver Host Tabraiz, discusses the relaunch of Compliments badges with Karolina from the Driver Engagement team. You’ll also learn more about the Uber Kindness programme and hear some of the best drivers’ stories we received.

Tabraiz is joined by Antoine and Jess to talk about the launch of the new page in drivers' Weekly Earnings Statement: ‘Breakdown of amount kept by Uber’.

Tabraiz is joined by Roy to discuss mapping and the recent changes we made based on the feedback we receive.

Driver Tabraiz is joined by Jess to talk about why Star Ratings are important and what we’re doing to improve the system and make it fairer for you.