-
Write your full name
-
/
/
Refer to your trip receipt to confirm the date.
-
:
:
Keep track of when you got in the car, not when you requested. No estimates. Don't forget to correctly check AM/PM.
-
:
:
Use your emailed receipt to correctly input the time when the trip ended. No estimates. Don't forget to correctly check AM/PM.
-
Which "shift" did you participate in on this trip?
Morning: trips between 7am-10am
Evening: trips between 4:30pm-7pm
-
Which "hour block" did you participate in on this trip?
Select the hour block that coincides with the trip START time.
-
Which day did you participate in on this trip?
Select the day that coincides with the trip date.
-
Which "Route" did you participate in on this trip?
-
Use the exact address listed as "Pickup" on your Lyft Receipt.
-
Use the exact address listed as "Dropoff" on your Lyft Receipt.
-
Use the exact distance listed under pickup/dropoff on your Lyft Receipt.
If no distance listed, simply leave blank.
-
Use the exact time listed under pickup/dropoff on your Lyft Receipt.
If no time listed, simply leave blank.
-
What was the total charged to the credit card? See receipt.
-
What was the listed "Original Lyft" trip cost (aka what Lyft says it would have cost had you requested a normal Lyft)? See Receipt.
-
Please enter the Prime Time percentage listed on the receipt. This is the "surge" multiplier that is added to the base price. If no prime-time "surge", simply list "0%".
-
What was the Lyft Line discount listed on the receipt?
IMPORTANT (post-promo)
Ex: "Lyft Line Discount" line item.
NOT "This ride was __ less than an original Lyft"
-
At any point before/during the trip, did you match with another person (aka see their information)? Regardless of whether they rode with you or not.
-
This number can be 0 (if you didn't match), 1 (if one person/party matched with you), or more than 1 if you were matched with multiple passengers (due to cancellations or other factors).
-
This is to gauge whether or not your Line had multiple distinct parties in it.
If just you: 1.
If you + another group: 2.
if you + one group + another group: 3
Ex: If you get in the car, then a second person gets in the car at another corner, then a THIRD person gets in the car a few miles later, this would be a "3".
-
Did you ride with anyone other than the driver during your trip?
-
Ask your driver how many Line trips they think they have done, and keep track of the number.
-
Ask your driver how many Line trips they think they have been "matched" on (aka picked up multiple parties on one trip), and keep track of the number.
It is important to ask these two questions separately.
-
Take screenshot of trip while en route showing the "dotted line" route that you expect to follow. If unmatched, this should show only your route. If matched, you should screenshot the route with the detour to the other passenger(s). If you are the second person to join the trip, screenshot the route while the car is en route to you from the first person's location.
-
Upload the EMAIL receipt you receive after the trip. Without this receipt, you will not get paid out.
-
Anything of interest worth mentioning?
Did you match with another BA? That MUST be disclosed.
Not required, but if a unique situation occurs, we'd like to hear about it.
-
Lyft Line has begun offering an option that users may get a reduced price if they wait a certain amount of time.
Did you see this option?
If not: populate the below answers with 0s.
-
Price offered if you were to request the trip immediately.
-
Price offered for choosing to wait.
-
Time LL gave you to wait.
-
Actual amount of time you ended up waiting.
-
Were there any in app messages while waiting, was it clear when your car was on its way, how did you know when the driver was on his/her way, were you matched, etc.
-
Capture a screen shot of the initial flexible departure screen where the new price is offered.
-
Capture a screen shot of any in app messaging during the wait time.
-
Capture a screen shot of any in app messaging during the wait time.
-
-